Privacy policy

Pulse Fitwear Privacy Policy

Last updated: August 29, 2025

Welcome to Pulse Fitwear ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services at [pulsefitwear.com] ("the Site"). By using our Site and Services, you agree to the terms of this policy. If you do not agree, please do not use our services.

1. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. When we do, we will post the updated version on our Site and revise the "Last updated" date.

2. What We Collect and Why

a. Information You Provide Directly

  • Contact Info: Your name, address, phone number, and email

  • Order Details: Billing and shipping information, payment confirmation

  • Account Info: Username, password, and security questions

  • Support Requests: Details you share when contacting us

b. Information We Collect Automatically

  • Usage Data: IP address, device/browser type, interactions with the Site

  • Cookies: For functionality, analytics, and marketing. Learn more

c. Third-Party Information

We may receive information from:

  • Shopify (our e-commerce platform)

  • Payment providers

  • Marketing and advertising partners

3. How We Use Your Information

  • To Provide Services: Process payments, ship orders, manage your account

  • Marketing: Send promotional messages (you can opt-out anytime)

  • Security: Detect fraud or unauthorized access

  • Customer Support & Improvements: Help you and enhance your experience

4. Sharing Your Information

We may share your info with:

  • Service Providers: Payment processors, couriers, IT services

  • Marketing Partners: To show you relevant ads

  • Legal Requirements: If required by law or legal process

  • Affiliates: For internal business operations

- We do not sell your personal or sensitive data.

5. Cookies & Tracking

We use cookies and similar tools to:

  • Remember your preferences

  • Improve our Site functionality

  • Measure marketing effectiveness

- You can manage or block cookies in your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the information we hold

  • Delete your personal data

  • Correct inaccuracies

  • Object or restrict certain uses

  • Withdraw consent at any time

- To exercise any of these rights, contact us at shop.pulsefitwear@gmail.com.

7. Third-Party Links

Our Site may contain links to other websites. We’re not responsible for the privacy practices or content on those sites. Be sure to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us personal information, contact us to remove it.

9. Security & Retention

We take security seriously but cannot guarantee perfect protection. We keep your data only as long as necessary for business or legal purposes.

10. International Users

Your data may be stored or processed in countries outside your own. We use standard safeguards to protect your data in international transfers.

11. Questions or Complaints?

You can reach us at:

Email: info@pulsefitwear.co.za
Mail: Die Burg, 60 Moore Street, Unit 7, Wadeville 

If you're not satisfied with our response, you may have the right to contact your local data protection authority.

Thank you for trusting Pulse Fitwear. Your privacy matters to us.